"I lived alone in a studio apartment. Felt safer with a Ring camera by the door. It faced my whole apartment - kitchen, bed, bathroom door.
I thought only I could see the footage.
Then the FTC investigation revealed the truth.
What Ring employees could access:
• Live video feeds from any camera
• Stored recordings from bedrooms and bathrooms
• No oversight or logging of what they watched
• Ability to download and share footage
• Access to children's rooms and intimate moments
The FTC said Ring employees regularly watched customers for entertainment. My private moments, my vulnerability, my life - all just content for their amusement.
Ring's internal practices (revealed by FTC):
• Employees shared funny customer videos in company Slack
• No restrictions on accessing customer footage
• Technical teams could view any camera feed "for testing"
• Intimate footage downloaded to personal devices
Current status: Jessica covered every camera in her new apartment with tape. She says she'll never trust a connected device again. Ring paid $5.8 million but admitted no wrongdoing.